07:30 – 11:00
Showcase your tennis skills on the courts of the Madinat Jumeirah and the first Mouratoglou Tennis Center in Dubai, launched by Patrick Mouratoglou, one of the most influential coaches in tennis. Nicknamed “The Coach”, Patrick is considered the gold standard on the international circuit and has been the official coach of Serena Williams since 2012.
The members of the winning team will each be awarded a Vertuo Deluxe machine courtesy of Nespresso live on stage at AHIC on 20th of September.
Pre-registration is required to reserve your spot and will be available shortly.
09:00 – 10:45
ROOM: AHIC Chat
Hosted By:
René Beil
President, HAMA MEA
Amit Nayak, CHA
Vice President and Executive Board Member, HAMA MEA
08:45 – 09:00
ROOM: AHIC Studio
Jennifer Pettinger-Haines
Managing Director Middle East, Bench
09:00 – 09:25
ROOM: AHIC Studio
Benjamin Calleja
Chief Executive Officer, Livit Design
09:25 – 10:00
ROOM: AHIC Studio
Emma Banks
Vice President, F&B Strategy and Development EMEA, Hilton
Antonio Gonzalez
Chief Executive Officer, Sunset Hospitality Group
Jillian MacLean
Founder & CEO, Drake & Morgan
Chris Miller
Founder, White Rabbit Projects
10:00 – 11:30
ROOM: AHIC Stage
How Innovation Can Drive The Future Of A More Sustainable Hospitality Industry?
The SHC has challenged students from leading international hotel schools to address a real-life case study "The Future of Hospitality 2050“ based on the sustainable challenges that the industry is currently facing. This year, finalists will pitch their innovative ideas to a prominent jury of senior industry leaders with the finalists being acknowledged on stage at AHIC on 21 September.
Jury Members:
Marloes Knippenberg
Chief Executive Officer, Kerten Hospitality
Dirk Bakker
Head of EMEA Hotels & CEO Netherlands, Colliers
Tim Cordon
Senior Area Vice President Middle East & Africa, Radisson Hotel Group
Haitham Mattar
Managing Director, India, Middle East & Africa, IHG
Wolfgang M. Neumann
Chairman, Sustainable Hospitality Alliance
Jochem-Jan Sleiffer
President Middle East, Africa & Turkey, Hilton
Morgan Tuckness
LEED-AP Design & Architecture, NEOM Hotel Development
Sandeep Walia
Chief Operating Officer Middle East, Marriott International
Mark Willis
Chief Executive Officer, India, Middle East, Africa & Turkey, Accor
Participants:
Ecole hôtelière de Lausanne (EHL)
Lukas Lauber
Ecole hôtelière de Lausanne
Stefano Abedum de Lima Hanzawa
Ecole hôtelière de Lausanne
Eve Mignot
Ecole hôtelière de Lausanne
Hotel Institute Montreux (HIM)
Mara Constantin
Hotel Institute Montreux (HIM)
Felix Linnarinne
Hotel Institute Montreux (HIM)
Chen (Lott) Tian
Hotel Institute Montreux (HIM)
Hotelschool The Hague
David Eggink
Hotelschool The Hague
Anja Metzler
Hotelschool The Hague
Nicolas Schultze
Hotelschool The Hague
Ryerson University
Michelle Novotny
Ryerson University
Raina Patel
Ryerson University
Brian Riback
Ryerson University
Université de Cergy-Pontoise Paris Seine, School of International Hospitality Management
Yahya Maghrebi
Université de Cergy-Pontoise Paris Seine, School of International Hospitality Management
Inès Manamperi
Université de Cergy-Pontoise Paris Seine, School of International Hospitality Management
Thi Hanh Nguyen
Université de Cergy-Pontoise Paris Seine, School of International Hospitality Management
Zuyd Hotelschool Maastricht
Fei Duindam
Zuyd Hotelschool Maastricht
Aafke Goetheer
Zuyd Hotelschool Maastricht
10:00 – 10:30
ROOM: AHIC Studio
Where will we see the shift from concepts, design and the bottom line?
Eric Ullmann
Principal, OBMI
Lynne Bellinger
Director of Food & Beverage Development, Marriott International
Christian Abell
Founder and Creative Officer, Architaste
10:30 – 10:45
ROOM: AHIC Studio
Rabih Fakhreddine
CEO & Founder, 7 Management
Fady Ghanem
Partner, Corporate Structuring, Al Tamimi & Company
10:45 – 11:00
ROOM: AHIC Studio
How do you communicate now? Understanding the shift from the ME culture to community. Looking at the importance of immersive touch points as well as data when planning your communications strategy.
Petra Boutry Spanko
Regional Director, Katch International
Georgina Woollams
Founder & Managing Director, Katch International
11:00 – 11:20
ROOM: AHIC Studio
David Singleton
Partner, Strategic Advisor and Coach, Socius Group
In conversation with:
Didier Souillat
Chief Executive Officer, Time Out Market
Ian Ohan
Founder & CEO, KRUSH Brands
11:00 – 12:00
ROOM: AHIC Chat
Participants:
Catalin Cighi
Managing Partner, Cain Group
Noelle Homsy
Co-Founder, ENVI Lodges
Hamza Khan
Co-founder, Letswork
Jalil Mekouar
Founder & Chief Executive Officer, inHovate Solutions
Jareer Oweimrin
Co-Founder, Fluidmeet
Pascal Petit
Founder & CEO, Thynk
Fuad Sajdi
Co-Founder & Chief Executive Officer, Toggle Market
Judges:
Bani Haddad
Founder & Managing Director, Aleph Hospitality
Michael Levie
Co-Founder, KUBE Ventures & CitizenM
To be considered for the AHIC Innovation Den, please send details of your start-up to jonathan@benchevents.com
11:30 – 12:30
12:30 – 12:45
ROOM: AHIC Stage
Jonathan Worsley
Chairman & CEO, Bench
12:45 – 13:10
ROOM: AHIC Stage
Khatija Haque
Chief Economist and Head of Research, Global Markets & Treasury, Emirates NBD
13:10 – 13:25
ROOM: AHIC Stage
Aradhana Khowala
Chief Executive Officer & Founder, Aptamind Partners
In conversation with:
Samih Sawiris
Chairman, Orascom Hotels and Development
13:25 – 13:40
ROOM: AHIC Stage
Robin Rossmann
Managing Director, STR
13:40 – 14:00
ROOM: AHIC Stage
How his regions have adapted over the last 18 months and what key lessons are he applying moving forward? Where are the bright spots?
Kenneth Macpherson
Chief Executive Officer, Europe, Middle East, Asia & Africa, IHG
14:00 – 14:45
ROOM: AHIC Stage
Where is investment heading? Where do investors see the opportunities moving forward? How is the asset class of hospitality and tourism viewed? Looking at the long term perspective.
Neil George
Managing Director, InnSight Advisory
In conversation with:
Karim Abdel-Latif
Investment Professional, Actis
Fardan Al Fardan
Senior Executive Officer, Embassy Capital Limited
Amr El Nady
Head of Hotels & Hospitality MEA and EVP, Global Hotel Desk, JLL
Philipp Klohr
Vice President - UAE Diversified Assets, Mubadala
14:45 – 15:00
ROOM: AHIC Stage
Federico J. González
Global Chief Executive Officer, Radisson Hotel Group
15:00 – 15:10
ROOM: AHIC Stage
Fusing media, flexible destination dining and memberships.
David Singleton
Partner, Strategic Advisor and Coach, Socius Group
In conversation with:
Stephen Valentino
Chief Executive Officer, The London Project
15:10 – 15:15
ROOM: AHIC Stage
Ian Ohan
Founder & CEO, KRUSH Brands
15:15 – 16:00
15:30 – 16:15
ROOM: AHIC Chat
What are some of the latest trends in the market and does there seem to be a shift in last 18 months from the standard management contract?
Khalid Anib
Chief Executive Officer, Abu Dhabi National Hotels PJSC
Ian Arnott
Senior Counsel, Al Tamimi & Company
Anton Bawab
Head of Operations, The Red Sea Development Company
Paul Saba
Vice President & Senior Counsel, Europe, Middle East & Africa, Marriott International
16:00 – 16:20
ROOM: AHIC Stage
Marloes Knippenberg
Chief Executive Officer, Kerten Hospitality
In conversation with:
David Keen
Co-Founder, KUBE Ventures
Michael Levie
Co-Founder, KUBE Ventures & CitizenM
16:20 – 16:35
ROOM: AHIC Stage
Historically with all previous major disruptions to travel and tourism we have seen a quick return to the status quo. Covid has sparked long and lasting change, what is the impact now and moving forward?
Dr. Martin Berlin
Partner & Global Deals Real Estate Leader, PwC
16:35 – 17:15
ROOM: AHIC Stage
Dr. Martin Berlin
Partner & Global Deals Real Estate Leader, PwC
In conversation with:
Guy Hutchinson
President & Chief Executive Officer, Rotana
Chris Miller
Founder, White Rabbit Projects
Vijay Raghavan
Director, Golden Sands Hotel Group
Sandeep Walia
Chief Operating Officer Middle East, Marriott International
17:15 – 17:45
ROOM: AHIC Stage
Amit Nayak, CHA
Vice President and Executive Board Member, HAMA MEA
In conversation with:
Imad Barrakad
Chairman & CEO, Moroccan Agency for Tourism Development (SMIT)
Salvatore Lavallo
Head of Foreign Direct Investment, Abu Dhabi Investment Office
Yousuf Lootah
Executive Director, Tourism Development & Investments, Department of Tourism and Commerce Marketing
17:45 – 18:00
ROOM: AHIC Stage
Jonathan Worsley
Chairman & CEO, Bench
In conversation with:
Adeeb Ahamed
Managing Director, Twenty14 Holdings
18:15 – 20:00
We are delighted to be back home at the Madinat Jumeirah, a place where some of the most memorable moments have taken place including being the first event to take place at the Madinat Conference Centre over 15 years ago!
For the Opening Reception, we will be immersed into an experience that has been tailored by Jumeirah’s award winning chefs and signature services and showcasing charming Arabian hospitality and class that Jumeirah is well-known for.
08:15 – 09:00
ROOM: AHIC Chat
An opportunity to have an off the record discussion and ask your questions.
Pre-registration on the event app/registration required.
Norman Fon Sing
Head of Corporate and Domestic Banking, SBM Bank Mauritius
Kapil Jobanputra
Head, Commercial Real Estate, AME, Standard Chartered Bank
Jamie Odgers
Associate Director, Real Estate Banking Europe, Middle East and Africa, Standard Chartered Bank
Alejandro Martin
Head - Multinationals, International Wholesale Banking Group, Abu Dhabi Commercial Bank
Zain Qureshi
Executive Vice President, Global Head of Real Estate Finance & Advisory, Mashreq
09:00 – 09:15
ROOM: AHIC Stage
Acquisitions, refurbishment and new markets. How Jumeirah is placing its confidence and cash in the hotel sector?
Jonathan Worsley
Chairman & CEO, Bench
In conversation with:
José Silva
Chief Executive Officer, Jumeirah Hotels & Resorts
09:15 – 09:45
ROOM: AHIC Stage
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
In conversation with:
Issam AbdulRahim Kazim
Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing (DCTCM)
Kashif Khalid
Regional Director - Africa & Middle East, IATA
Amine Moukarzel
President, Louvre Hotels Group/Golden Tulip MENA
Jochem-Jan Sleiffer
President Middle East, Africa & Turkey, Hilton
09:45 – 09:55
ROOM: AHIC Stage
Michael Grove
Chief Operating Officer, HotStats
09:55 – 10:30
ROOM: AHIC Stage
How is the operating model shifting and are owners and operators expectations around profitability shifting as well?
Alison Grinnell
Chief Executive Officer, RAK Hospitality Holding LLC
In conversation with:
Hassan Ahdab
President of Hotels Operations, Dur Hospitality
Marcus Bernhardt
Chief Executive Officer, Steigenberger Hotels AG/ Deutsche Hospitality
Hamid Sidine
Chief Operating Officer MEA, Millennium Hotels & Resorts
Gabriel von Bonsdorff
Principal - Hospitality, Investment Corporation of Dubai
10:00 – 10:10
ROOM: AHIC Chat
Sarah-Jane Grant
Director, LXA
10:10 – 10:25
ROOM: AHIC Chat
Muhammad Ali Syed
Chief Executive Officer, Mingora
10:25 – 10:55
ROOM: AHIC Chat
Greg Wright
Co-Founder & Managing Partner, Food People
In conversation with:
Panchali Mahendra
Managing Director, Atelier House Hospitality
Samer S. Hamadeh
Founder, Big Mouth Concepts
Jessica Kahawaty
CEO & Founder, Mama Rita
10:30 – 11:00
10:55 – 11:10
ROOM: AHIC Chat
Alexis Marcoux-Varvatsoulis
Foodservice Consulting Lead, MEA, JLL
11:00 – 11:25
ROOM: AHIC Stage
Nick van Marken
Managing Director, van Marken Limited
In conversation with:
Sébastien Bazin
Chairman & CEO, Accor
11:10 – 11:40
ROOM: AHIC Chat
Emma Banks
Vice President, F&B Strategy and Development EMEA, Hilton
Claudia de Brito
Gulf Academy Chair, MENA's 50 Best Restaurants
Michael Ellis
Founder and President, Passionomy.tv
Ian Ohan
Founder & CEO, KRUSH Brands
Samantha Wood
Founder, FooDiva
11:25 – 11:45
ROOM: AHIC Stage
Winner Presentation & Award Giving
Sébastien Bazin
Chairman & CEO, Accor
Marloes Knippenberg
Chief Executive Officer, Kerten Hospitality
11:40 – 12:05
ROOM: AHIC Chat
David Singleton
Partner, Strategic Advisor and Coach, Socius Group
In conversation with:
Andy Holman
Chief Executive Officer, Eathos Ltd
Ravi Chandran
Chief Executive Officer, Liwa Minor
Tjalling van den Burger
Country Manager – UAE & International Markets, Foodics
11:45 – 12:20
ROOM: AHIC Stage
Wolfgang M. Neumann
Chairman, Sustainable Hospitality Alliance
In conversation with:
Stephen Albert, RIBA CSD
Director, Architecture - London, SB Architects
Ibrahim N. Al-Zu’bi
Chief Sustainability Officer, Majid Al Futtaim-Holding
Inge Huijbrechts
Global Senior Vice President Sustainability, Security and Corporate Communications, Radisson Hotel Group
Brune Poirson
Chief Sustainability Officer, Accor
12:05 – 12:15
ROOM: AHIC Chat
How has demand for F&B evolved over recent years in comparison to the declines in RevPAR / Occ%. As discounting has become prevalent and the cost of goods increasing, what is the real impact?
Michael Grove
Chief Operating Officer, HotStats
12:15 – 12:35
ROOM: AHIC Chat
The role of cities has come under pressure over the past year, as the way we live, work, and play have altered the value we place on housing, office space, retailing and F&B in the city centre. What has been the impact of COVID-19 on city centres? What are the opportunities and challenges in the future to be aware of faced by the city centre? Looking at Global case studies.
Khawar Khan
Head of Research, JLL
12:20 – 12:35
ROOM: AHIC Stage
Key emerging consumer trends that are driving innovation
Tim Peck
Chairman, OBMI
12:35 – 13:00
ROOM: AHIC Chat
What do investors and operators need to know about getting into this booming market? What types of homegrown concepts are succeeding and have potential to grow regionally?
Ralph Nader
Chief Executive Officer, Amber Consulting
In conversation with:
Mario Aoun
CEO & Founder, BBQ Bros
Freddie Ghabbour
Partner Egypt, Amber Consulting
Mario Jr. Haddad
Owner / Managing Partner, Passion Projects
12:35 – 13:00
ROOM: AHIC Stage
Nick van Marken
Managing Director, van Marken Limited
In conversation with:
John Pagano
Group Chief Executive Officer, The Red Sea Development Company & AMAALA
13:00 – 14:00
13:45 – 14:30
ROOM: AHIC Chat
What are the keys to creating a genuine wellness offering and how can you tap into this lucrative segment of the market? Why is it an increasingly attractive segment for investors?
Paul Boldy
Managing Director, Middle East, RLA Global
Kathryn Moore
Founder & Managing Director, Spa Connectors & Hall of Wellness Awards
14:00 – 14:30
ROOM: AHIC Stage
Where are the opportunites and who has the money? What types of brands and products are proving popular?
Aboudi Asali
Senior Vice President, Hotels & Hospitality MEA, JLL
In conversation with:
Louis Abi Abboud
Deputy Head, Lifestyle Brands & Vice President Development, Middle East, Africa, India & Turkey, Accor
Jerome Briet
Chief Development Officer - Europe, Middle East & Africa, Marriott International
Carlos Khneisser
Vice President, Development, Middle East & Africa, Hilton
14:30 – 15:00
ROOM: AHIC Stage
Thomas Emanuel
Director, STR
Olivier Petit
Partner, In Extenso Tourisme, Culture & Hôtellerie
14:30 – 15:15
ROOM: AHIC Chat
In an era of lifestyle and millennial targeted hotels how do you define your brand positioning? From a design and brand prospective, with expectations moving so quickly, how do you design a hotel that is going to be competitive in five years’ time? How do you know what a consumer wants before they do? How do you build in increased flexibility?
Rabih Feghali
AHIC Advisory Board Member,
Christian Merieau
Managing Director / Partner, MMAC Design Associates
Maliha Nishat
Director of Interior Design for Global Design, Middle East & Africa, Marriott International
Najee Syriani
Corporate Vice President – Projects, Rotana
14:30 – 15:15
ROOM: AHIC Studio
What has changed and how has technology been embraced?
René Beil
President, HAMA MEA
In conversation with:
Christopher Hewett
Vice President - Hospitality, Al Hamra Real Estate Development
Walter Knight
Director of Hospitality, Farnek Services
Jalil Mekouar
Founder & Chief Executive Officer, inHovate Solutions
Jad Shamseddin
Chief Operating Officer, Aleph Hospitality
Consumer preferences and behaviors have changed, what are the concepts to invest in?
Philippe Doizelet
Director, Hotels and Real Estate, Voltere by Egis
In Conversation with:
Farhan Charaniya
Director, CHIC SARL
Hamza Farooqui
Founder & Chief Executive Officer, Millat Investments
Andrew McLachlan
Managing Director, Development, Sub-Saharan Africa, Hilton
Ramsay Rankoussi
Vice President, Development, Africa & Turkey, Radisson Hotel Group
15:15 – 16:00
ROOM: AHIC Studio
From luxury lodges and retreats, to glamping and eco-resorts
Saurabh Rai
Global Brand Operations & Business Development, Beyond Green
In conversation with:
Donald Bremner
Chief Operating Officer, RAK National Hotels
Maja Dimnik
Founder & CEO, World of Glamping
Luca Franco
Founder & CEO, Luxury Frontiers
Chris Nader
Co-Founder & CEO, ENVI Lodges
15:30 – 16:45
ROOM: AHIC Chat
Looking at case studies across hotels and F&B outlets.
Lara Francis El Hani
Design Director, Kristina Zanic Consultants FZ
Damien Keane
Associate Director, Compass Project Consulting
Jocelyne Mangham
Senior Project Manager, Compass Project Consulting
15:40 – 16:00
ROOM: AHIC Stage
Wayne Godwin
Senior Vice President, Hotels & Hospitality Sub-Saharan Africa, JLL
In conversation with:
Olivier Granet
Managing Partner & Chief Executive Officer, Kasada Capital Management
16:00 – 16:30
ROOM: AHIC Stage
Assessing values today and down the road
Hala Matar Choufany
President-Middle East, Africa and South Asia, HVS
In conversation with:
David Damiba
Managing Partner, Chief Investment Officer, Kasada Capital Management
Lourie Kruger
Head of Transactions, Africa and Middle East, Westmont Hospitality Group
Jamie Odgers
Associate Director, Real Estate Banking Europe, Middle East and Africa, Standard Chartered Bank
16:00 – 16:45
ROOM: AHIC Studio
General understanding of ESG, ESG investment and finance consequences (higher financing costs, less favourable valuation), ESG means different to different investors, how to make S tangible (community, staff and guests)
Margaux Constantin
Partner, McKinsey & Company UAE
In conversation with:
Tareq El Zayat, LLM, BSc
Managing Director & Corporate Counsel, OBMI
Theodor Kubak
Managing Partner, Arbireo Capital & Value One Hospitality
Jay Rosen
Group Chief Financial Officer, The Red Sea Development Company & AMAALA
16:30 – 17:00
ROOM: AHIC Stage
Mark Dunford
Partner - Head of Investment & Commercial Agency, Cavendish Maxwell
In conversation with:
Norman Fon Sing
Head of Corporate and Domestic Banking, SBM Bank Mauritius
Kapil Jobanputra
Head, Commercial Real Estate, AME, Standard Chartered Bank
Alejandro Martin
Head - Multinationals, International Wholesale Banking Group, Abu Dhabi Commercial Bank
Zain Qureshi
Executive Vice President, Global Head of Real Estate Finance & Advisory, Mashreq
17:00 – 17:30
ROOM: AHIC Stage
Dirk Bakker
Head of EMEA Hotels & CEO Netherlands, Colliers
In conversation with:
Bani Haddad
Founder & Managing Director, Aleph Hospitality
Dr. Abbas Gullet
Chief Executive Officer, Boma Panafrican Ltd
David Grant Thomson
Vice President, TFG Hotel Management Company
Gabriel von Bonsdorff
Principal - Hospitality, Investment Corporation of Dubai
17:30 – 20:00
Timo restaurant and terrace at the all-new 5-star Al Jaddaf Rotana is a stunning venue offering indoor and outdoor spaces bringing authentic cuisine with a lively Mediterranean ambiance.
AHIC guests will have the pleasure to experience the ‘local’ offering of Rotana hospitality through an array of gastronomy dishes from around its renowned signature outlets, to enjoy inside or the outdoor lounge, with superb entertainment.
07:30 – 11:00
Compete like a champion! JA The Resort Golf Course, designed by the famous Peter Harradine, is a champion-standard 9-hole PAR 35 golf course spread over 50 acres and set within the grounds of JA The Resort. Each hole is uniquely landscaped with exotic trees, shrubs and original desert flora. The course has established itself as one of the most prestigious spots for golf in Dubai playing host to legends including Tiger Woods, Ernie Els and Greg Norman.
The winner will be allocated a Vertuo Deluxe machine courtesy of Nespresso live on stage at AHIC on the 22nd of September.
09:00 – 09:25
ROOM: AHIC Stage
Henry Azzam, Ph.D
Senior Lecturer of Finance & Director of the Masters in Finance Program, Olayan School of Business (OSB), American University of Beirut
09:40 – 09:50
ROOM: AHIC Stage
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
In conversation with:
Haitham Mattar
Managing Director, India, Middle East & Africa, IHG
09:50 – 10:00
ROOM: Main Stage
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
Jerry Inzerillo
Chief Executive Officer, Diriyah Gate Development Authority
09:25 – 09:40
ROOM: AHIC Stage
Jonathan Worsley
Chairman & CEO, Bench
In conversation with:
Mahmoud Abdulhadi
Deputy Minister, Investment Attraction, Ministry of Tourism of Saudi Arabia
09:30 – 10:15
ROOM: AHIC Studio
Will health and leisure hotels be more in focus for future investments? How about apart hotels as longer stay seems to be new corporate culture. (And what about luxury products – what are guests expecting from luxury hotels in different markets?)
James Wrenn
Associate Director | Hotels | MENA Region, Colliers
In conversation with:
Mossadeck Bally
Founder, Azalaï Hotels Group
Reda Faceh
VP Development Northern & Western Africa, Accor
Amit Pravin Patel
Director, Coral Beach Club Limited
Alain Sebah
President, Golden Tulip Africa
10:00 – 10:30
ROOM: AHIC Stage
More important than ever is the ability to tap into the local market through Wellness, F&B and Beach Clubs. When does it work to do it yourself and when does it make sense to bring in an outside party?
Christopher Lund
Director, Head of Hotels, MENA Region, Colliers
In conversation with:
Anil Bhardwaj
Director, A.A. Al Moosa Enterprises LLC
Marloes Knippenberg
Chief Executive Officer, Kerten Hospitality
Naim Maadad
Board Member, Dubai Restaurant Group, Chief Executive & Founder, Gates Hospitality
Kathryn Moore
Founder & Managing Director, Spa Connectors & Hall of Wellness Awards
10:00 – 10:30
ROOM: AHIC Chat
Damien Rizzi
Head of Hospitality & Asset Management, Voltere by Egis
In conversation with:
Anne-Marie Hannan
Vice President of Human Resources Middle East and Africa, Marriott International
Joseph Abou Yaghi
Corporate Vice President Human Resources, Rotana
10:15 – 11:00
ROOM: AHIC Studio
Digitalization, mobile technologies and touchless app’s, how are they changing the way hotels operate? How does new hotel tech improve service delivery and customer satisfaction? What are the 10 most signification technologies in hotel development today? Local tech vs chain approved technology what are the pro’s and con’s?
Olivier Hennion
Managing Director, IT Hospitality
In conversation with:
Arild Aastad
Strategic Partnerships, Virdee
Farhan Charaniya
Director, CHIC SARL
Roger Tabbal
Executive Director IT Middle East, Africa, India & Turkey - Customer Technology Services, Accor
10:30 – 11:00
10:45 – 11:30
ROOM: AHIC Chat
The session will discuss start-ups and how to make them omnipresent and drive change within the industry. We share and discuss how larger organisations can also benefit from this movement to recalibrate the industry and finally how to imbue values and a conscience at a granular level into every decision that is made.
David Keen
Co-Founder, KUBE Ventures
Paul Keen
Brand Architect, KUBE Ventures
Michael Levie
Co-Founder, KUBE Ventures & CitizenM
Simon Levie
Brand Architect, KUBE Ventures
Henri Roelings
Founder & CEO, Hospitality Net
11:00 – 11:30
ROOM: AHIC Stage
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
In conversation with:
Amr AlMadani
Chief Executive Officer, Royal Commission for AlUla (RCU)
Oliver Ripley
Chief Executive Officer & Co-Founder, Habitas
Mark Willis
Chief Executive Officer, India, Middle East, Africa & Turkey, Accor
11:15 – 11:45
ROOM: AHIC Studio
When does it make sense? How do you mitigate the costs to maximise ROI?
Scott Antel
Partner/Owner, Scotts FZ LLE
Youssef Chraibi
Managing Director, MAGESPRO Africa
Alban Mabille
Director, Development, North Africa, Radisson Hotel Group
Trevor Ward
Managing Director, W Hospitality Group
11:30 – 12:30
An open conversation with
designers and stakeholders to shape the next generation of resorts while
exploring the progress of new models.
Tim Peck
Chairman, OBMI
11:30 – 11:50
ROOM: AHIC Stage
Nicolas Mayer
Industry Leader Hospitality and Tourism EMEA; Managing Partner Global Center of Excellence Tourism & Hospitality, PwC
Andrew McEvoy
Head of the Tourism Sector, NEOM
11:50 – 12:00
ROOM: AHIC Stage
How the travel, tourism and hospitality sector can adopt gender diversity as part of their development agenda and demonstrate the politics of the possible.
Aradhana Khowala
Chief Executive Officer & Founder, Aptamind Partners
12:00 – 12:20
ROOM: AHIC Stage
One of the key issues the industry is facing globally is staffing. How can owners, operators and the broader industry work to create a culture that attracts a vibrant and diverse workforce?
Aradhana Khowala
Chief Executive Officer & Founder, Aptamind Partners
In conversation with:
Simon Vincent
President EMEA & Executive Vice President, Hilton
12:30